Privacy Policy

Last updated: January 2023

Introduction

Saltstick® Fastchews (“Saltstick“, “we“, “our“, “us“) respects the privacy of our users (“you”, “your“). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.saltstick.shop and mobile applications (collectively, the “Site“), and how we use and disclose data we collect through our Site.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing or using the Site, you agree to be bound by this Privacy Policy and our Terms of Service.

What Information Do We Collect?

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Site, fill out a form, request customer support, provide comments or suggestions, or otherwise communicate with us.

The types of information we collect may include your name, email address, phone number, credit card information, and any other information you choose to provide.

Information Collected Automatically

We automatically collect certain information from you when you access or use our Site or transact business with us. This information may include:

  • Log Information: We collect log information about your use of the Site, including the type of browser you use, app version, access times, pages viewed, your IP address, and the page you visited before navigating to our Site.
  • Device Information: We collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Location Information: With your consent, we may collect information about the precise location of your device when you access or use our Site.
  • Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information when you interact with our Site, including cookies, web beacons, and unique identifiers. Cookies are small data files that are stored on your device when you visit a website. We use cookies and other technologies to analyze trends, optimize the website, improve our marketing, track users’ movements around the website, and gather demographic information. You can control the use of cookies at the browser level, but if you reject cookies, you may not be able to use some features on our Site.

Information We Collect from Other Sources

We may obtain information about you from other sources, such as social media platforms that you connect to us through, and combine that with information we collect through our Site. For example, if you create or log into your Saltstick account through a social media site, we will have access to certain information from that site, such as your name, account information, friends lists, and profile information, in accordance with the authorization procedures determined by such social media site. We may also occasionally combine information we receive about you from business partners or marketing firms with information we already have in our database.

How Do We Use the Information We Collect?

We use the information we collect for the following purposes:

  • Provide, maintain, and improve our Site and services;
  • Process transactions and send order confirmations;
  • Communicate with you and respond to your requests;
  • Send you technical notices, product announcements, security alerts, and support and administrative messages;
  • Provide customer service and support;
  • Analyze and monitor usage and trends to improve your experience;
  • Customize and personalize website content and recommendations;
  • Conduct research and analysis, including focus groups and surveys;
  • Prevent and address fraud, breach of policies or terms, and threats or harm;
  • Link or combine information we have about you from various sources to better understand your needs and provide you with better service;
  • Improve our products, Site, and services;
  • Carry out any other purpose for which the information was collected.

Sharing of Information

We may share the information we collect in the following circumstances or as otherwise described in this Privacy Policy:

  • With third party service providers: We share your information with third party vendors who help us operate and improve our Site and services, such as payment processors, website analytics companies, and customer support providers.
  • With business partners: We may share your information with business partners to provide you with products, services or offers based on your preferences. You may opt out of further communications as described in the Opting out of communications section below.
  • With any successor to all or part of our business: If we merge with, acquire, or are acquired by another company, we may share your information with the successor company.
  • To comply with legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request by government authorities. We may also disclose your information in response to a court order, subpoena, or law enforcement request.
  • To protect rights, property, and safety: We may disclose information when necessary to enforce our policies and agreements, protect our rights and property, or defend against legal claims, and to protect the health and safety of our customers and the public.
  • With your consent: We may share your information for any other purpose with your consent.

Third Party Links

The Site may contain links to third party websites. Any access to and use of such linked websites is not governed by this Privacy Policy but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.

Security of Your Information

We take reasonable administrative, physical, and electronic measures designed to protect the information you provide to us from loss, misuse, unauthorized access, disclosure, alteration and destruction. No electronic data transmission or storage of information, however, can be guaranteed to be 100% secure. We cannot guarantee the security of the information you provide to us. We are not responsible for circumvention of any privacy settings or security measures we provide.

Your Choices

In certain circumstances, you have the right to object to or opt out of certain uses and disclosures of your information. Where you have consented to the processing of your information, you may withdraw that consent at any time and opt out of further processing by contacting us.

Even if you opt out, we may still collect and use non-personal information regarding your activities on our Site and for other lawful purposes such as research, analytics or internal operations and may send you administrative communications relating to the Site, purchases or your account.

Accessing and Updating Your Information

If you have registered for an account with us, you may access and update certain information about yourself in your account settings. You are responsible for keeping your information up-to-date.

Data Retention

We retain personal information we collect from you for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Transfer of Personal Data Outside Your Country

Your personal data may be stored and processed in any country where we have facilities or service providers. We take steps to ensure adequate safeguards are in place to protect your data as described in this Policy.

Children’s Privacy

Our Site is not directed to children under the age of 13 and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child under the age of 13 has provided us with personal information without your consent, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of the Policy and, depending on the specific changes, we may also provide you with additional notice or require a renewed consent. We encourage you to review the Privacy Policy whenever you access the Site or otherwise interact with us to stay informed about our information practices.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Saltstick® Fastchews
[email protected]

123 Main St
Anytown, CA 12345

California Resident Rights

If you reside in California, you have the right under the California Consumer Privacy Act (CCPA) to request:

  • Access to or deletion of your personal information: You may request copies of your personal information held by us or request deletion of personal information. Note that we may need to retain certain information for legal compliance or internal business operations.
  • Disclosure about information we collect and how we use it: As outlined in this Privacy Policy.
  • Disclosure of information disclosed for business purposes: If we disclose information for a business purpose over the past 12 months, you may request a list identifying the categories of personal information, categories of sources, business purposes, and categories of third parties with whom the information was shared.
  • Non-discrimination: The CCPA provides that you may not be discriminated against for exercising these rights.

To submit a request, please write us at the address provided at the end of this Privacy Policy or call 1-800-123-4567. To verify requests submitted to us online, we may require you provide information sufficient to confirm your identity. We endeavor to respond to a verifiable consumer request within 45 days of its receipt and provide information covering the 12-month period preceding the request. We reserve the right to confirm your California residency to process CCPA requests and will not respond to requests submitted by an authorized agent.

Nevada Resident Rights

If you reside in Nevada, you have the right under the Nevada Revised Statutes Chapter 603A to request to opt out of future sale of your personal information to third parties. To submit an opt-out request, please write us at the address provided at the end of this Privacy Policy or call 1-800-123-4567.

International Transfers

If you reside outside the U.S., your personal information may be transferred, processed and stored in the U.S. and in any other country where we have facilities or service providers. The data protection and privacy laws of other countries may not offer the same level of protection as your jurisdiction. By using our Site or providing us your information, you consent to this transfer, processing and storage of your personal information in jurisdictions outside of your country of residence, including the U.S.

Special Note for EU and UK Residents

If you reside in the European Union (“EU”) or United Kingdom (“UK”), the following provisions apply to you:

  • Legal Basis for Processing Personal Data: Our legal basis for collecting and processing your personal information will depend on the information concerned and the context in which we collect it. We normally rely on our legitimate business interests (as described above), compliance with legal obligations imposed on us, or your consent.
  • Data Retention: We retain your personal information only as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
  • Data Subject Requests: Under the General Data Protection Regulation (“GDPR”) or UK GDPR, you have the right to request access to and rectification or erasure of your personal data; to object to or restrict processing; and to data portability. You may also have the right to lodge a complaint with your local data protection authority.
  • Withdrawal of Consent: If you have provided your consent for the processing of your personal information, you have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, please contact us.
  • Transfers Outside the EU/UK: We may transfer the personal information we collect about you to countries other than the country in which the information is collected. We utilize appropriate safeguards such as standard contractual clauses to secure your personal information.

Your California Privacy Rights

Under California Civil Code Section 1798.83, California residents who have an established business relationship with us can request certain information about our sharing of personal information with third parties for direct marketing purposes during the prior calendar year.

To submit such a request, please write to us at the address provided at the end of this Privacy Policy or call 1-800-123-4567. Please include “Your California Privacy Rights” in the first line of your request.

Changes to Our California and Nevada Resident Privacy Rights Disclosures

Saltstick may change or update this California and Nevada privacy rights section from time to time. If we make material changes to how we handle California and Nevada resident privacy rights requests, we will notify you through a notice on our website home page.

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